- According to a Convergys Corp. Study, a single negative online review can cost an average loss of 30 customers.
- Zipp Charge has an optimization rate of 100%.
- 80% of respondents said that NEGATIVE online information made them change their mind about using a service that was recommended to them!
- Get 5 Star Reviews
- Gain testimonials to display on your website automatically and encourage positive online reviews on Google, Yelp, Facebook and more
- 80% of Consumers said positive reviews influence their buying decision. 5 Star reviews means more business and more sales.
- Consumers who take the time to leave an online review for a business are far more likely to feel a certain loyalty to your business and keep coming back.
- 88 percent of people trust online reviews as much as they trust their best friends’ recommendations
- 80 percent of people choose to go elsewhere if they read bad reviews of your business online
- Customers who have a bad experience are twice to three times more likely to write an angry review than customers who had a great experience are to post a happy review.
- One negative review online (when not countered by positive reviews) can cost up to 30 new customers
- It takes 12 positive reviews to cancel out the nasty side effects of just one negative review.